Shipping & Returns


FREE SHIPPING WORLDWIDE

North America = 1-4 business days 

International = 4-5 business days

We can ship to virtually any address in the world. Note that there are some restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detailed page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


RETURNS

You may return most new , unopened, defective items within 30 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error (you received an incorrect or defective item, etc.)

You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we have received it (24 to 48 hours), and the time it takes your bank to process our refund request (5 to 10 busiess days).

If you need to return an item, simply login to your account, view to order using the "completed orders" link under the My Account menu and click the Return item(s) button. We'll notify you via email of your refund once we've received and processed the returned item.

 

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to recognize customer activity and preferences to better serve our clients.